Gourmet Cycling is the trading name of The Gourmet Cycling Club Ltd whose registered office is at 8/10 South Street, Epsom, Surrey KT18 7PF


The travel arrangements you see on this website or in our brochures are provided by third parties.  We do not own, control or operate those third parties or the accommodation, car hire, other transport, bicycle and component hire, bicycle equipment hire or other arrangements which you book through us.  All travel arrangements which feature on this website or in our brochures are sold by us as an agent for the actual suppliers of the travel arrangements or by us as a principal or as a package.
 
Please read these terms and conditions carefully. They set out your rights and our obligations to you.
 


1.  Contract
1.1  Your contract is with The Gourmet Cycling Club Limited.

1.2 All accommodation which we provide is not an offer by us to sell any accommodation, but an invitation to you to make an offer to us. We are free to accept that offer or to reject it.  A contract exists as soon as we issue our confirmation of Booking Statement and the required deposit payment is received by us
2. Pricing / Deposit
2.1  We reserve the right before you make your booking to alter the prices of any of the accommodation or services which are shown in our brochure or on the website. You will be advised of the current price of the accommodation and services before your booking is confirmed and documentation issued.
2.2  Should there be any increase in the cost to us, caused by exchange rate fluctuations, changes in transportation costs (including the cost of fuel), dues, taxes or fees chargeable for other services, then the price of your booking may change after you have booked.  However, there will be no change within 30 days of your departure.  We will absorb 2% and you will not be charged for any increases equivalent to 2% of the price of your booking (excluding insurance premiums and any amendment charges).  You will be required to meet any increase between 2% and 10%. If we have to increase the price of your booking by more than 10%, you will have the option of continuing with the booking and meeting the extra costs (above 2%) or of cancelling with a credit note of any money you have paid to us, except any charges we have incurred for amendments. If you decide to cancel the booking, you must do so within seven working days of the issue of the revised confirmation of Booking Invoice.
2.3  Should the price of your booking go down due to the changes mentioned above, by more than 2% of your package cost, then any refund due will be paid to you. However, please note that hotels and services are not always purchased in local currency and some apparent changes have no impact on the price of your booking due to contractual and other protection in place.
2.4  When you make your booking you must pay a deposit per person which will be notified to you at the time of booking. The time limit in which you have to pay is variable and will be notified to you at the time of booking. In some instances, depending upon the lead time between your booking date and commencement date, payment may be due in full at the time of booking. Failure to pay your balance in full by the specified deadline will result in a cancellation of your booking with full loss of all monies paid.
2.5  The deposit required will depend on the components you choose. Some suppliers will require full payment at the time of booking, and we will advise you at point of booking if your deposit is more than the standard. Your balance must be paid before the date specified on your travel confirmation which is normally no later than 8 weeks prior to travel.
2.6  Full payment will be required should you book within eight weeks of travel.
2.7  For group bookings of 8 or more you will have to pay an initial deposit of £200 for the whole booking and the balance of the deposit (calculated as described above) within 28 days.
3.  If you make changes to your booking
3.1  If, after we have confirmed your booking, you wish to change your booking we will try to arrange this but we cannot guarantee that we will be able to accommodate your request as we are bound by the terms and condition we have with the actual provider of the accommodation. Further and in any event any request for a change must be made by the person who made the booking - the Lead Contact. You should be aware that changes made to your booking could incur an increase to the cost of your booking and the closer to the start date that changes are made the greater the increase is likely to be. You should contact us as soon as possible if you want to change. Some restrictions beyond our control will prevent any changes from being made prior to the start date of your booking and a loss of all money paid.
4.  If you cancel your booking
4.1  If you cancel your booking you will have to pay the cancellation charges set out below, which include our cancellation charges. Cancellations must be notified to us in writing via letter to our postal address or alternatively by e-mailing info@gourmetcyclingclub,com.  
More than 42 days prior to departure - Loss of full deposit paid plus any additional cancellation charges we incur from the accommodation supplier (up to 100% of booking value).
41-29 days inclusive prior to departure - £25 cancellation charge per person plus loss of full deposit paid and any additional cancellations charges we incur from the accommodation supplier (up to 100% of booking value).
28-0 days inclusive prior to departure full value of booking.
4.2  If you wish to cancel a singular part of your booking, either a component or a guest, this may be subject to full cancellation terms as above.
5.  Changes Made By Us before Travel
5.1  From time to time we may have to change details of your booking. If any change will have a significant effect on your booking, we will tell you about it before your trip starts, if there is time.
5.2  If you do not want to accept a significant change, which we tell you about before you depart, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard.  You will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or if the replacement is a less expensive booking we will refund the difference in price. If you do not wish to take the alternative we offer you, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.
5.3  We will not be responsible to pay any compensation following a change.  Any amendment fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us.
5.4  If a change occurs because of circumstances beyond our control (see paragraph 26 below) we will have no liability to you.  No compensation, costs, expenses or any other sums, including the cost of securing alternative accommodation, will be paid by us.
6.  If we cancel the booking
6.1  Very occasionally and in exceptional circumstances we may have to cancel a booking and we reserve the right to do so.
6.2  If we do cancel, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard.  You will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or if the replacement is a less expensive booking we will refund the difference in price. If you do not wish to take the alternative we offer you, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.
6.3  We will not be responsible to pay any compensation following a cancellation.  Any amendment fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us.
6.4  If a cancellation occurs because of circumstances beyond our control (listed in paragraph 26 below) we will have no liability to you.  No compensation, costs, expenses or any other sums, including the cost of securing alternative accommodation, will be paid by us.
7.  Circumstances Beyond Our Control
7.1  Except where we say differently elsewhere in these conditions, we cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your booking after departure, or we, or our suppliers, cannot supply your booking, as we, or they, had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, terrorist activity, civil unrest, industrial dispute, bad weather (actual or threatened) and significant building work ongoing outside of your accommodation which is not known to us in advance of your departure date and building work from a third party (such as resort development).
8.  Our liability to you
8.1  We have a duty to select the accommodation and service providers with reasonable skill and care. We have no liability to you for the actual provision of the accommodation, except in cases where it is proved that we have breached that duty and damage to you has been caused. Therefore, providing we have selected the service provider with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of any service providers or others. We also have no liability in the following situations:
(i) where the accommodation cannot be provided as booked due to circumstances beyond our control (see clause 26)
(ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you.
(iii) where you incur any loss or damage that relates to any business activity.
(iv) where any loss or damage relates to any services which do not form part of our contract with you.
If we are found liable to you on any basis, we limit the amount we have to pay you to a maximum of three times the cost of your Package. This limit does not apply to cases involving death or injury.
9.  Behaviour
9.1  When you book a Package through us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in the reasonable opinion of the accommodation or service providers, us or Guardia Civil, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. If you cause damage to the accommodation in which you are staying, you must fully reimburse the accommodation provider concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.
Section 4 Terms applicable to all bookings
10.  Website accuracy
10.1  We take all steps practically possible to ensure that the details given to you on our website are accurate and up to date but we do rely upon the descriptions given to us by the actual suppliers of the services and facilities described. Sometimes the facilities described will be withdrawn for reasons such as bad weather or lack of demand from guests. Where our suppliers advise us about significant changes to descriptions or about the withdrawal of any significant facility, we will tell you as soon as possible. Some activities or facilities, may not be available all year round. There may be a charge for some facilities, for example, safety deposit boxes, ironing services, and air-conditioning. In some places during high season (and even at other times) there is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your Package and its associated accommodation. All accommodation providers reserve the right to collect a refundable breakages deposit on arrival. 
10.2  We cannot accept any liability for errors within our website descriptions which are as a result of the provision of incorrect information from suppliers.
11.  Accommodation Ratings
11.1  All ratings given on our site are based on our ratings and are not the official ratings of the property. The ratings we use are based on certain criteria being met, which include but are not limited to location of the hotel, facilities at the property and the range of dining options available.
12.  Making your Booking
12.1.  You can book directly 
12.2  The person making your booking (the "Lead Contact") must be at least 18 years of age and one of the guests in the booking. The Lead Contact must be authorised to make the booking on behalf of all members of your party. If the Lead Contact is not over 18 and a UK or Irish resident we reserve the right to cancel your booking and charge a 100% cancellation fee in respect of the complete booking. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of all members of your party these terms and conditions and the conditions of the relevant supplier(s). The Lead Contact is responsible for making all payments due and for ensuring that all guest names given to us accord exactly with their travel documentation.
12.3  It is your responsibility to check the documents you receive (including all names, dates and timings are correct) and to notify us of any errors within 48 hours of receipt. If errors for which you hold us at fault are reported after this time, we cannot be held responsible for any costs associated with correcting these and the relevant terms regarding changes will apply.
13.  Special requests and medical conditions, disabilities and reduced mobility
13.1  If you have any special request, you must advise us at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract. Confirmation that a special request has been noted or passed on to the principal or supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met.
13.2  Conditional bookings cannot be accepted i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests.
13.3 Cycling is an inherently dangerous sport and your personal safety is of paramount importance to us. It is therefore imperative that you advise us at the time of booking of any condition, medical or otherwise, that might affect your or other people’s enjoyment of the trip.
13.4 It is a condition of the organisers of many European amateur races and sportives (“Sportive”) that all participants submit a medical certificate from a physician certifying the participant’s health and competence to participate in a Sportive. We will notify you when you book a Sportive whether you require a medical certificate and it is your responsibility to ensure that you obtain one and provide it to the Sportive organisers. We will not be liable to you if you fail to provide a certificate adequate to the Sportive organisers and are prevented from competing in the Sportive. Personal injury insurance and often a temporary license will also be required for a Sportive and we will provide the necessary information for you to obtain the appropriate cover in order to participate
14.  Accepted forms of payments
33.1  The Gourmet Cycling Club Limited only accepts bank transfers as the of payment:
15.  Over Payments
15.1  If you incorrectly make an on-line over payment on your booking, you will be refunded the excess subject to deduction of a handling charge of £5. This is necessary due to the processing charges incurred.  We will be happy to waive this fee should you choose to take a credit.
16.  Travel documentation and health advice
16.1  It is your responsibility to have valid travel documents. For up to date UK government health and travel advice please visit www.fco.gov.uk, www.hpa.org.uk and www.nathnac.org and contact your GP.
16.2  A passport is necessary to travel to all countries. Most European countries enjoy the same level of medical service as Great Britain. However, we recommend you and all members of your party INSURE YOURSELVES ADEQUATELY. You may obtain a European Health Insurance Card (EHIC) which has replaced the E111. This card gives you access to state funded health care in Mallorca at a reduced rate or free of charge. You can obtain your EHIC though the NHS website.. For more information consult the Foreign & Commonwealth Office.
17.  Insurance
17.1  We consider travel insurance to be essential. Accordingly, it is a condition of making a booking through us that you have suitable insurance cover for the booking you have made and any activities which you expect to take part in. Please note that some insurers may consider a) cycling a dangerous sport and b) Sportives to be a specific exclusion where cycling is covered under a basic policy.  As such, additional cover may be required and we advise you to ask your insurer if this is unclear from your policy wording. This insurance as a minimum should cover cancellation, baggage loss, accidents and health issues while you are away. You should take your policy details with you.
18.  Force Majeure
18.1  Force Majeure means unusual and unforeseeable circumstances beyond the control of anyone involved with your travel arrangements. The consequences of these can often not be avoided even if all due care had been exercised by any travel arrangement provider. Please refer to paragraphs 14 and 16.  You may wish to purchase specific insurance to cover you for any out of pocket costs associated with a force majeure event. Examples of Force Majeure events include but are not limited to; an act of god, severe weather conditions, unforeseen traffic delays or strikes, war, threat of war or similar, terrorism.
19.  Complaints
19.1  If you have a problem whilst using any of your travel arrangements, you must inform the relevant supplier immediately in the first instance as well as the Gourmet Cycling Club’s representative (an emergency telephone number will provided on your arrival in Mallorca. Since it is your supplier who is responsible for your booking they will have sole discretion in deciding how to deal with your problem. If you fail to discuss any complaints with your supplier whilst you are in Mallorca your supplier, and we, will have been deprived of the opportunity to investigate and rectify your complaint whilst you were away and this is likely to affect adversely any rights you may have to compensation from your supplier, or us.
19.2  If the problem cannot be resolved satisfactorily by the supplier and ourselves during your stay, then you should contact us quoting your booking reference and giving full details of your complaint within 28 days of your return to the UK. We will acknowledge your letter within 14 days with a full reply following within 28 days unless we have been unable to investigate your complaint within this time in which case a detailed explanation for the delay will be provided and a full reply sent in any event within 56 days. No liability can be accepted for any complaint or claim which is not notified in accordance with the provisions of this clause.
19.3  Please send all complaints to info@gourmetcyclingclub.com
20.  Vouchers
20.1  Vouchers must be applied at the time of booking, they cannot be applied retrospectively to an existing booking.
20.2  Only one voucher can be used per booking.
20.3  Vouchers are non-transferrable
20.4 Vouchers cannot be applied to any bookings where accommodation is not included as part of the booking.
20.5  All Vouchers expire on redemption
20.6. Any vouchers purchased at an under value cannot be used in conjunction with any other offer.
21.  Severability
21.1  If any provision or part of a provision, of these booking conditions is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provision or part provision will be struck out of these booking conditions and the remainder of these booking conditions will apply as if the offending provision or part-provision had never been agreed.
22.  Assignment
22.1  You may not transfer any of your rights or obligations under these booking conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.
23.  Privacy
23.1  We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our privacy policy. We can provide a copy of our privacy policy upon request or alternatively please refer to the website.
24.  Law and Jurisdiction
24.1  These booking conditions and any dispute or claim arising out of or in connection with them (including all non-contractual disputes or claims) shall be governed by and construed in accordance with English law and subject to the jurisdiction of the English Courts. If you live in Northern Ireland or Scotland, the Courts of Northern Ireland or Scotland (as appropriate) can deal with any dispute.